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What Should a Brand Identity Agency Hand You Besides a Logo?

By the EKO Innovations team

4 min read

Besides a logo, a brand identity agency should hand you a complete brand system: the strategy and positioning behind it, a full logo suite, color and typography systems, a written voice, templates for real use, guidelines a new designer can follow alone, and every source file with the rights to use it. If you only receive a logo, you have bought the most visible part of the work.

The Full Handover Checklist

Deliverable What is inside Why it matters
Brand strategy Positioning, value proposition, audience and the difference from competitors Every later decision is checked against it
Naming and taglines A name, if you need one, and the lines that carry it The first words a buyer remembers
Logo suite Primary logo, secondary versions, icon, single-color and small-size versions One logo never fits every placement
Color system Primary and secondary colors with screen and print values, and rules for contrast Colors stay the same on a phone, a sign and a box
Typography Typefaces for headlines and body, with licenses Text looks like your brand even without the logo
Voice and messaging Tone of voice, key messages and example copy Everyone who writes for you sounds like one brand
Imagery and art direction Photo style, illustration rules, examples of right and wrong Campaigns look consistent across shoots and agencies
Templates Social posts, ads, presentation, letterhead, packaging if relevant The brand is used correctly from day one
Brand architecture How sub-brands, products and markets relate Growth does not break the system
Guidelines and source files A guidelines document and every editable file, with ownership transferred You never depend on the agency to make a change

Ask for this list in the proposal, line by line. A quote that does not name these items is a quote for a logo.

Arabic and Latin, Designed Together

For brands that sell in Egypt, Saudi Arabia and the Gulf, the identity lives in two scripts. The Arabic wordmark, the Arabic typeface and the bilingual lockups need to be designed alongside the Latin versions, with the same weight, rhythm and spacing. When the Arabic is drawn afterwards, it usually looks like a translation of the brand rather than the brand itself.

Ask to see:

  • Arabic and Latin logos side by side at the same size.
  • A bilingual lockup on a real application, such as a sign or a social post.
  • The typefaces chosen for both scripts and how they pair.
  • Arabic copy written in the brand voice, not translated from the English guidelines.

How to Judge a Brand Identity Portfolio

Beautiful mockups prove that an agency can design. They do not prove the identity worked once it reached the market. Look for:

  • Live applications, such as packaging on shelves, signage, websites and ads, not only presentation boards.
  • Systems that scaled, with sub-brands, product ranges or new markets added without the identity breaking.
  • Results after launch, such as brand awareness, recognition or inquiries, measured before and after.
  • A process you can follow, from discovery workshops to guidelines and rollout support.

How EKO Builds a Brand Identity

Our branding service covers brand strategy, naming and taglines, visual identity, guidelines, brand architecture and messaging.

Some of the brand systems we have built, from our work:

  • Nile Air Holidays: a complete visual identity for Nile Air's travel brand, built as a scalable system ready for campaigns across MENA travel channels.
  • Maxi Malt and Maxi Cola: label and packaging systems that give each flavor its own identity while keeping the range one family.
  • Medexceed: logo, guidelines, mockups and a full visual identity for a medical innovation company. ➀

Because our creative studio and our media team work together, the identity is built to work in ads, social and packaging from the first day, not only in the guidelines document.

Tell us about your brand and where it needs to show up, and we will reply with a scope that names every deliverable. Start with our proposal form.

Frequently Asked Questions

What is the difference between a logo and a brand identity?

A logo is one mark. A brand identity is the whole system that makes your business recognizable: positioning, logo suite, colors, typography, voice, imagery, templates and the rules that hold them together.

If you sell to Arabic-speaking customers, yes. Your Arabic logo and typography should be designed with the Latin versions so the brand feels equally strong in both scripts, on signs, packaging, ads and social.

Who should own the brand files?

You should. Your contract should transfer ownership of the logo and every source file, and the guidelines should list font licenses so your team and future partners can use the identity without legal doubt.

How long does a brand identity project take?

It depends on the scope: a logo refresh is quicker than a full system with naming, architecture and packaging. Ask for a timeline with the five stages, from discovery to rollout, so you know when each deliverable arrives.

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